Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect personal information that you voluntarily provide, including: full name, email address, phone number, company name, billing address, and payment information. We also automatically collect technical data such as IP address, browser type, and session activity for analytics purposes.

2. How We Use Your Information

Your information is used to: (a) deliver and improve our services; (b) process payments securely via our approved payment gateway; (c) communicate project updates and support responses; (d) send relevant service notifications; (e) comply with legal and regulatory obligations.

3. Payment Data Security

Payment transactions are processed through our approved payment gateway, a PCI DSS-compliant payment gateway. Aurora Technologies does not store credit card numbers or CVV codes on our servers. All payment data is encrypted using industry-standard encryption protocols.

4. Data Protection Measures

We implement industry-standard security measures including: SSL/TLS encryption for all data in transit, access controls and authentication protocols, regular security audits, and encrypted database storage for sensitive information.

5. Third-Party Service Providers

We share data only with trusted service providers essential to our operations:

  • our approved payment gateway — Payment processing
  • Odoo S.A. — Business application platform
  • our SSL certificate provider — SSL certificate services

We do not sell, rent, or trade your personal information to any third party.

6. Data Retention

Personal data is retained for the duration of the business relationship plus 5 years for legal and accounting compliance. You may request earlier deletion subject to our legal obligations.

7. Cookies

Our website uses essential cookies for session management and functionality. Analytics cookies are used to improve user experience. You may manage cookie preferences through your browser settings.

8. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, object to data processing, and receive a copy of your data in a portable format. To exercise these rights, contact our data protection team.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. Contact

For privacy inquiries, contact our Data Protection Officer at [email protected] or call +962 (6) 401-0602.